Tell Baskin Guest Satisfaction Survey
- Information from a receipt or survey card is needed
- Completion of the survey earns a $1 off store coupon
- Coupon restrictions are available to be reviewed
A $1 reduction on one of the delicious frozen treats that can be found only at Baskin Robbins seems like a fair enough exchange for a just few minutes of time (some would say MUCH more than a fair exchange). Those who agree with this fairly obvious conclusion can now take a few minutes to provide feedback on a recent trip to Baskin Robbins to receive a $1 off coupon that can be used on purchases of $4 or more (that a max of a whopping 25% in savings!). The process of receiving this delicious reduction can be initiated by going to the Tell Baskin page and selecting a language to take the survey in. Once the language has been chosen the 18 digit code located in the middle of the receipt can be entered before clicking the Start button to proceed with the feedback. Those who are having a tough time getting past the part where the code must be entered should try taking a peek at the sample image of a store receipt (the image circles the location of the code in a bright and beautiful reddish-orange).
So about that $1 off coupon…..
- A receipt with the filled-in validation code can be used to receive the discount
- The coupon must be used at the store location shown at the top of the receipt
- Only 1 coupon can be used per customer per visit (use the others another day!)
- Validation codes will expire 6 months from the purchase date (use it or lose it!)
- The $1 off coupon cannot be used towards the purchase of certain products
The list of products for which the coupon CANNOT be used can be reviewed by clicking the Coupon Restrictions link posted at the bottom right hand side of the Tell Baskin page. It’s worth noting that the coupon cannot be combined with any other discount or promotion (unlike with the ice cream there’s no double dipping!). The survey can also be initiated with a survey card (or a receipt that does not include a code) by entering either a store number or PC number to get started with the survey. General questions for Baskin Robbins can be directed to the company’s support department between the hours of 7 AM and 7 PM EST Monday through Friday.
Baskin Robbins Support Numbers
- Customer Support Phone Number – 800-859-5339
- Mobile App and Gift Card Support – 888-729-2489