Big Boy Survey
- Take survey to receive a free ice cream mini or cup of soup with purchase
- Easy online survey through designated survey webpage
Big Boy wants to see inside the minds of their guests and is now offering a free ice cream mini or cup of soup in exchange for the insight. The free cup of soup or ice cream mini is provided with a purchase at the guest’s next Big Boy visit. To get take advantage of this sweet deal the guest will need to get on the internet and go to the survey’s designated webpage. Once at the survey webpage the guest will need to enter some basic information such as their birthday, name, email address, zip code, phone number (optional), date of the Big Boy visit, and the four digit restaurant code found at the bottom of the receipt. There is an image of a Big Boy receipt showing the exact location of the four digit restaurant code for guests having problems with this part.
When moving on to the next section of the survey the guest will encounter a rating system in which Big Boy asks the guest to rate specific details of the customer experience. The rating system found in this section allows the guest to rate their experience from a 5 meaning highly satisfied to a 1 meaning highly dissatisfied.
After completing the rating system part of the survey the guest will finish by answering a few more basic questions such as how many times the guest has visited the location in the past 30 days, the gender of the guest, and the age of the guest. Before completing the survey the guest will be given the option of joining the Big Boy email club. Guests that want in on this club will need to go ahead and check the box next to the invitation.
To receive the validation code needed to cash in on the free ice cream mini or cup of soup the guest will need to complete the survey within 14 days of the dining experience. The guest will also be limited to entering one survey every 14 days from the completed survey date. Once the validation code is received the guest will need to write it down on the line provided on the back of the receipt and return it to any participating Big Boy location. Swift action is necessary to reap the benefits of this survey offer as the guest will only have 30 days from the date on the receipt before the offer expires.