Card Account
- Access or register for a Card Account online
- Customers whom recently received an upgraded MasterCard chip card with a different account number will be required to register their account again online
- Any questions (i.e. complaints) should be sent to a customer service agent at 1-800-367-7576
The Card Account service requires the credit card number to register a card or the customers User Name to sign in. The service is free to use and provides customer with access to card holder information to include recent statements, ability to view recent payments, and current balances. Returning customer may be asked to answer additional questions during the Sign In process as part of enhanced security process which was recently implicated.
Highlights, Notes and Talking Points…
- Any TIB Credit Card payments can be sent US mail to: Card Service Center P O Box 569100 Dallas TX 75356-9100
- Please see the toll-free number on the back of the card for customer service questions
- The site is best accessed with Chrome, Safari or Firefox browsers
- Card Account may charge a fee if a card needs to replaced due to being lost or stolen
- Online payments can be made in less than one minute once a customer has registered online
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