Car Max Auto Finance
- Allows a consumer to make single and recurring payments
- New customers will need their Car Max account number to set up an online account
- The website is operated by CarMax Auto Finance, P.O. Box 440609, Kennesaw, GA 30160 – Phone (800) 925-3612 or Fax (770) 423-4376
Please note when have an account specific question when calling CarMax. All general questions should be directed to the CarMax email form. Please note when making a payment online it might take 1 to 2 days for the payment to post to the account BUT customers will receive credit on the date the payment is received.
Other forms of payment (not online)
- By phone: dial (800) 925-3612 to make a one time payment via the CarMax automated phone system
- By mail: CarMax Auto Finance, P.O. Box 3174, Milwaukee, WI 53201-3174
- Via Western Union: please dial (800) 238-5772 to locate the nearest WU
- MoneyGram Express Payments service: 1-800-MoneyGram
Please note customers should make the payment 7 to 10 business days in advance when paying by phone. Western Union may charge a fee for the service and allow one full business day for the payment to post to an account. MoneyGram clerks will need to be provided with the following information on where to send the payment: Receive Code “4645,” company name “CarMax,” city “Kennesaw,” state “GA,”.
CarMax has assisted more than 500,000 customers and is based out of Kennesaw, Georgia.