DNA H&R Block
- A self-service tool that allows a customer to look up a password, look up or create User ID without calling the H&R Block Service Center/Help Desk
- This is a common issue due to the fact most people only file taxes once a year and fail to remember their sign in details
- The service is provided by H&R Block, Inc – One H&R Block Way, Kansas City, MO 64105 – 816-854-3000
Please note if the user has to use the help desk to reset their password they will be charged a fee ranging from $10 to $25. H&R Block also states that a loss password will result in lost productivity and associate frustration from not being able to perform their given task at hand.
H&R Block Inc,
- Kansas City based tax preparation service
- Founded in 1955 by the Bloch BROS
- Besides the US the firm also services the countries of Canada, Australia, India, Brazil
- Has over 11,000 offices in the US AND YEARLY revenues over 3 billion US Dollars
Besides tax preparation services HR Block also offers banking, payroll and personal finance services. The firm has also recently ventured into the business consulting services industry BUT with little success.