Feedback 4 ON
- Available in 3 different languages
- Info from store receipt is needed
- Customer service info is available
The relevance of customer feedback is the highest when the recent experience is still fresh in the mind. Perhaps that is why Old Navy’s online survey at the Feedback 4 ON page requires that the purchase (experience for which the survey is reviewing) be made within the last 7 days. Those who have been to an Old Navy in the last week can get started with the feedback process by first selecting the country in which the purchase was made (United States, Canada, Mexico). Once the country of purchase has been determined a language must be selected to move forward to the receipt data entry process (English, French, and Spanish are available). The information found on the purchase receipt that is needed to begin the survey at the Feedback 4 ON page includes a date (MM/DD/YYYY format), time, 5 digit store number, 4 digit transaction number, and 3 digit register number. Once all of the information has been entered the Submit button can be clicked to move to the actual question portion of the process.
New Arrivals at Old Navy
- Wool Blend Chukka Sneakers – Made from half wool half polyester and includes cushioned insoles made from memory foam
- Go-Dry Performance Flex Pants – Versatile trousers made from 100% polyester that come with mesh-lined front scoop pockets
- Distressed Denim Jacket – A machine washable 100% cotton denim jacket with a pointed collar, long sleeves, and button cuffs
- Printed Sleeveless Swing Dress – A 100% rayon made dress featuring a rounded neck and a button-loop keyhole at the nape
Prior to starting the question portion of the survey process participants must confirm if they are 18 years of age or older and that they are not a crummy robot. Those who are struggling to find the receipt information can refer to the sample image showing exactly where it can be found (posted at the left hand side of the Feedback 4 ON page). Customers with non-survey related questions can try reaching out to Old Navy’s customer service department.
Old Navy Customer Service
- 6007 Green Pointe Drive, Groveport, OH 43125
- 800-653-6289
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