Publix Health Plan
- Technical support is available online and by phone
- New users can register for an online account access
- Mobile app is available to be downloaded
When it comes to gaining access to something as important as a health plan, users should at the very least expect adequate technical support. It’s not going out on a limb to say that users of the My Publix Health Plan portal will get just that AND THEN SOME. Those who are in need of assistance can begin by clicking the Technical Support link at the bottom of the page to be directed to an incredibly detailed online contact form that can be completed with a name, address, email address, phone number, and best time to be contacted. After filling in the basic information the form can be completed by using drop down boxes to confirm the area of portal that is causing problems, type of browser being used, operating system being used, and whether or not a pop-up blocker is turned off. Prior to hitting the Submit Technical Issue button users will have the opportunity to enter more details regarding the questions or concerns they may have (because sometimes a little elaboration is needed).
More on the My Publix Health Plan Portal
- Featuring enrollment tools that help members find the right plan and provider
- Offers a variety of recipes to assist members with eating well and staying healthy
- Users can look up the costs of a prescription or learn more about a plan’s providers
- Plan members can “go green” by opting in for a paperless Explanation of Benefits
Those who have solved their technical problems (as well as those who never experienced any in the first place) can gain access to the My Publix Health Plan portal by entering a username and account password before tapping the Login button. New users can get started with the accout registration process by entering an Insurance Card Number along with a date of birth (image of an insurance card is posted for those who need help finding the Insurance Card Number). Those who need immediate assistance and would rather skip the contact form (not the most immediate way to solve a problem!) can get help by calling 877-274-1715.
Publix Corporate Office Contact Information
- 3300 Publix Corporate Pkwy, Lakeland, FL 33811-3311