Tell Samsung
- Information from receipt is needed
- Alternative invite card can be used
- Privacy Policy is available for review
As the importance of technology increases so does the importance of those who bring it to masses. That’s why it is also important for customers to have an outlet where an experience regarding a technology purchase can be shared. That is exactly what Samsung Experience Store customers are getting with the Tell Samsung Customer Feedback Survey. Those who are so inclined to take Samsung up on the offer to rate a recent store visit can do so by going to the online survey and first selecting if receipt or invite card will be used to begin. Customers who are using a receipt will need to enter a store number along with an order number before clicking the Next button to proceed with the feedback process. Those who are using an invite card to tell Samsung about a recent experience must first select the location of the store that was visited through use of a drop down list (Bournemouth, Bradford, Cardiff, Edinburgh, Leeds, Leicester, Liverpool, London, Manchester Market Street, Manchester Trafford Centre, Milton Keynes, Newcastle, Norwich).
A Look at Samsung Experience Stores
- The only place to find a full range of Samsung products including Samsung exclusives
- Products include smartphones, tablets, laptops, wearables, genuine accessories, and TVs
- Allows customers to get expert help from the people who know Samsung products best
- Services include product repair, workshops, tutorial, device set up, and data transferring
Customers who are stuck at the part of the Tell Samsung Customer Feedback Survey where receipt information must be entered can try referring to the sample image posted at the right hand side of the page (image highlights and numbers the locations of the required information). Those who are concerned with privacy issues can check out the Privacy Policy by clicking the link posted at the bottom of the survey. Customers with questions for Samsung can try reaching out by phone between the hours of 9 AM and 6 PM Monday through Saturday.
Samsung Customer Support
- Selectapost 38, Sheffield, S97 3FJ
- 0330 SAMSUNG (726 7864)
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